At MarkOne Financial, our Customer Service department is committed to relationship selling. We strive to establish a rapport and build trusting relationships with our customers so that they feel good about the service we deliver.
Our service representatives build trust and integrity by following through on what we say in order to meet our customer needs. We focus our attention on what the customers really care about and we take the initiative to solve their problems. Each representative cares enough to be the best they can be and they understand that our corporate values are customer-driven, not cost-driven.
Take a look at what some of our customers have said about the service they’ve received:
My fiancé and I ran into unexpected difficulty with our vehicle. My 2001 Dodge Dakota recently broke down and required extensive repairs. Debra Smith assisted me with a deferment on my account so that I could get my truck repaired. “Debra is an awesome person and I have high praise for her and her professionalism.
Kymberly S., Jacksonville, Florida